Thanks for your lovely reply!
In regards to your question about custom-making shoes... the answer is YES! We do many heel amendments for our customers. On our website we provide the option to purchase different heel heights, and those heights shown are the most popular heel heights, if it's not shown there our customers simply contact us to request a change of heel height, platform height or without!
We are very flexible and do many special orders (odd sized pairs, etc). Expecially with boots! We suggest to our customers to measure their legs (calves, ankles, feet) to ensure the best fitting boots.
Our shoes are all individually hand-made, which makes it so special to us...
By the way, we have quite a few regular customers from New York City AND all over the US.
Hope your well!
J. x